Privacy Policy

1. Who We Are

CITY MOVE PROPERTY LTD (“we”, “our”, or “us”) is a property investment consultancy company registered in England and Wales under company number 16507456, with our registered office at 255 Katherine Road, London, E7 8PP.

We are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal data in line with the UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018, and Privacy and Electronic Communications Regulations (PECR).

2. What Data We Collect

We may collect and process the following personal data:

• Contact Details: Full name, phone number, email address

• Property Preferences: Investment budget, location preferences, risk profile

• Communication Data: Your interactions with us via phone, WhatsApp, email, or website forms

• Technical Data: IP address, browser type, device info, referring URL (via cookies)

• Marketing Preferences: Your consent for receiving emails, SMS, or WhatsApp communications

3. How We Collect Your Data

We collect your data in the following ways:

• When you fill out a contact form, investment form, or booking form on our website

• When you contact us via WhatsApp, email, phone, or social media

• Through cookies or tracking tools when you visit our website

• When you opt-in to receive investment opportunities or newsletters

4. Why We Collect Your Data (Lawful Basis)

We collect and use your data for the following purposes:

5. How We Store and Protect Your Data

Your data is securely stored on encrypted systems. We implement appropriate technical and organizational measures including:

• SSL encryption on all web pages

• Password-protected access to data

• Data minimisation and access control

• Regular backups and risk assessments

6. Who We Share Your Data With

We may share your data with:

• Trusted third-party service providers (CRM, email tools, hosting, analytics)

• Mortgage brokers, legal firms, and property professionals (only with your consent)

• Regulators or legal authorities if required by law (e.g., HMRC, ICO)

We never sell or rent your data.

7. Your Data Rights (Under UK GDPR)

You have the right to:

• Access the personal data we hold about you

• Correct inaccurate or outdated data

• Request deletion of your data (“right to be forgotten”)

• Object to data processing for marketing

• Withdraw consent at any time

• Lodge a complaint with the ICO (Information Commissioner’s Office)

To exercise any of your rights, contact us at: info@citymoveproperty.co.uk

8. Data Retention

We only retain your personal data for as long as necessary:

• Enquiry and form data: Up to 24 months

• Marketing data: Until you unsubscribe

• Contract-related data: Up to 6 years (for legal compliance)

9. Cookies & Tracking

Our website uses cookies to enhance your experience and gather anonymised analytics data. You can control cookies via your browser settings or by adjusting your preferences in our Cookie Policy.

Cookies we may use include:

• Google Analytics

• Facebook Pixel

• Conversion tracking

• Live chat/session replay tools

For full details, visit our [Cookie Policy Page].

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before submitting any data.

11. Changes to This Privacy Policy

We may update this policy from time to time. Updates will be posted on this page with a revised “last updated” date. Please review periodically for changes.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us at:

📍 CITY MOVE PROPERTY LTD
Address: 255 Katherine Road, London, E7 8PP
Email: info@citymoveproperty.co.uk
Call: 0330 133 5260